Privacy Policy
At Skin Dynamics, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (https://www.skindynamics.ca/) or interact with us in person or online.
By using our website, booking services, or engaging with us, you consent to the practices described below.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Your name, email address, phone number, date of birth, address, and other identifying details you provide when booking appointments or contacting us.
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Health Information: Information related to your skin type, medical history, or treatment preferences provided during consultations or intake forms.
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Payment Information: Billing details used for purchases or appointment deposits, processed securely through third-party platforms.
Website Usage Data: IP address, browser type, device information, and interaction data collected via cookies and analytics tools.
2. What to include in the Privacy Policy
Your personal information is used to:
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Provide and manage treatments or appointments
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Respond to inquiries and customer service requests
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Send appointment reminders and updates
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Process payments and issue receipts
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Improve our website, services, and client experience
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Send newsletters, promotions, or educational content (you can unsubscribe at any time)
3. Consent
By providing us with your personal information, you consent to its collection and use for the purposes outlined above. If we ask for information for a secondary purpose (e.g., marketing), we will ask for your express consent or provide you with the option to opt out.
You may withdraw your consent at any time by contacting us at info@skin-dynamics.ca.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
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Service Providers: Third parties who assist with booking systems, payment processing, marketing, or IT support. These partners are required to maintain the confidentiality of your information.
Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations or protect our rights and safety.
5. Data Security
We take reasonable precautions and follow industry best practices to protect your personal data from loss, misuse, or unauthorized access. While no method of transmission is 100% secure, we adhere to Canadian privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA).
6. Cookies & Analytics
Our website uses cookies and similar technologies to enhance your experience. This helps us understand how visitors interact with the site and allows us to improve our services. You can manage your cookie preferences through your browser settings.
7. Your Rights
As a user, you have the right to:
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Access the personal information we hold about you
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Request corrections to your information
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Withdraw consent at any time
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Request deletion of your information (subject to legal obligations)
To exercise any of these rights, please contact us at info@skin-dynamics.ca.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy statements.
9. Changes to This Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon posting on the website. If significant changes are made, we will notify you via email or a website notice.
10. Contact Us
If you have any questions about our privacy practices or wish to update your personal information, please contact:
Skin Dynamics
📍111 Kootenay St N #203, Cranbrook, BC V1C 3T5
📧 info@skin-dynamics.ca
📞 (250) 919-0197